Isaac Wynn
(he/him)
Founder, Lead Technician
Inspired by an unwavering commitment to making dreams reality, Isaac established Arolla Piano Co to realize his vision of an ideal piano service and provide a vehicle for dedicated technicians to develop their craft together in harmony.
Hailing from a family of musicians, scientists and entrepreneurs, Isaac is grateful to serve in a capacity that weaves these threads together in a richly rewarding vocation. He was fortunate to accrue extensive experience via years of servicing pianos throughout the five boroughs of New York City, working with Steinway New York as an authorized field technician, serving in the Piano Technicians Guild, and receiving mentorship from a number of excellent piano technicians and inspiring human beings. Currently, Isaac divides his time between our Tucson and Brooklyn operations, servicing pianos in both locations and offering business management to the technicians who work with us.
Isaac established himself in the field of piano technology over the course of four years of mentorship with Piano Technician Dr. Eathan Janney, PhD, RPT in the Floating Piano Factory Apprenticeship Program, from which he was the first student to graduate with the official certification of Registered Piano Technician (RPT). This honor and certification is bestowed by the Piano Technician's Guild, a national organization dedicated to promoting the highest standards in piano technology. It is the only official certification available to a piano technician in the US, and is nationally recognized. There are fewer than 2,500 RPTs worldwide.
When not servicing pianos, Isaac further explores the musical universe via music composition and production, providing piano mentorship, and playing live piano/keyboards. Isaac is equal parts idealist and realist, enjoys the beauty and mystery of life, and loves spending quality time with family and friends. He is an Eagle Scout, and holds a B.A. in Music Composition from Lewis & Clark College in Portland, OR.
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New York Piano Tuners
Julie Kucks
(she/her)
Born and raised in Lancaster, PA, Julie’s childhood was informed by music holding parlance with practical problem-solving and mechanics. Raised by a mother who loves literature and music and a father who loves philosophy and science, Julie merged a proclivity for music with a curiosity for how objects work, along with a do-it-yourself gumption.
While recording song covers and “audiobooks” on her boombox microphone kept her entertained at a young age, Julie finally graduated to piano and violin lessons throughout elementary and high school. She sang in choirs from elementary school through college where she received her Bachelor’s in Literature from Grove City in 2014. School opened up many opportunities for vocal performance, both in musical theatre and bands, and eventually Julie was emboldened to try her hand at song-writing. After recording her first full album with a band in 2014, Julie got the unshakeable desire to pursue singing and performance which eventually brought her to New York City in 2019. After recently honing her vocals in a month-intensive singing course with former judge on The Voice, Stevie Mackey, Julie is in the beginning stages of recording her first original album.
While music keeps Julie fascinated, working with her hands calms and solidifies her nature. Calligraphy, knitting, cleaning anything and everything, and tackling any fix-it jobs around the house keep her curious mind fixated on the things directly around her. This combined love for craft, working with her hands, and music led Julie to pursue piano technology where she found the perfect combination of interests to focus and elate her. She is not looking back.
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Char mccutcheon
(they/them)
Char was born and raised in the suburbs of Vancouver, BC, Canada, where their passion for pianos and music began. Their mother claims that Char sang before they spoke, and swiftly enrolled them into pre-K music programs, children’s choirs and piano lessons before the age of four. The musical extracurricular activities continued throughout middle school and high school where Char picked up the flute and sang in an award-winning choir.
During their college years, Char became a Certified Dental Assistant and discovered a love of guitars, sparking a new desire to meet their bandmates during their senior year at Briercrest College in Saskatchewan, while earning a Bachelor of Music degree. With their band named Bella, Char became the lead singer while playing bass and synth, and was signed by Mint Records (The New Pornographers, Neko Case) for their second album titled No One Will Know. They toured Canada and the US, opening for bands such as Phoenix, The Breeders, Imperial Teen and even Drake. When the band broke up, Char started a solo project named CHAR2D2 and released the Small Vampires EP, co-produced by Tegan Quin (Tegan & Sara).
Char then traveled the world following various loves to California, Montreal, Paris and landed in Brooklyn, NY eight years ago, where they have been growing roots in all directions ever since. While engaging in years of nannying and building luxury lighting fixtures, Char remembered their love of working with people and constructing, repairing and maintaining mechanical items. Holding honesty, freedom, kindness and creative expression as highest values, the global pandemic triggered a re-evaluation of priorities and Char began to align their creative intentions with their more serious responsibilities by encountering the wonders of piano technology and joining the Arolla Piano Co. team.
When Char isn’t tending to the needs of your piano, you may find them composing Max Richter style piano tunes, walking anywhere for the joy walking, crocheting granny squares, chatting with neighbors, building LGBTQIA+ community, watering their houseplants, or doing some background acting in a show that you might watch soon.
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Jae Han
(he/him)
Jae Kyo Han has devoted his life to pianos through his work as an instructor (Steinway Educational Partner), pianist, piano tuner/technician and apprentice piano rebuilder. Introduced to the piano when he was four, Jae began to compete early on and continued to do so throughout his musical studies. He regularly received top prizes in statewide and regional competitions, and was a finalist in the 14th Chiang Wen-Yeh International Young Artist Piano Competition. He was also twice selected to perform in Weill Recital Hall at Carnegie Hall, both times as a winner of the American Fine Arts Festival.
Following his graduate studies in classical piano performance, Jae directed a music school that provided lessons to hundreds of students and employed dozens of instructors in New York City. While maintaining the school, Jae apprenticed as a piano tuner/technician for two years where he serviced pianos for amateur and professional pianists, in private homes, performance venues and recording studios.
After the school closed due to the pandemic, Jae took time to reevaluate the focus of his future work. During this period he met Jimmy Greenfield (sculptor and carpenter) who founded Soapbox Gallery, a performance/gallery space in Prospect Heights, Brooklyn; and James Carney (pianist, piano technician and rebuilder) who founded Pianoworks, a piano rebuilding workshop in Industry City, Brooklyn. Soon after meeting Jimmy, Jae became the piano technician for Soapbox Gallery, and in exchange was able to use the space to teach lessons. Eventually in 2022, Jae moved into the second floor space above Soapbox Gallery and A4 Collective was born. The culmination of years of training, A4 Collective reflects Jae Kyo Han’s various explorations of the piano, as well as his desire to broaden the reach of classical music and build a community of Brooklyn classical musicians.